Privacy Policy
This Privacy Policy describes how craftsimply.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure: shared with analytics providers such as Google Analytics.
Personal Information collected: version of web browser, IP address, time zone, cookie information, views, search terms, interactions.
Order Information
Purpose: to provide products/services, process payment, arrange shipping, send confirmations, prevent fraud, and send marketing if permitted.
Source: collected from you.
Disclosure: shared with Stripe and logistics partners.
Personal Information collected: name, billing address, shipping address, payment details, email, phone number.
Customer Support Information
Purpose: to provide customer service.
Source: collected directly from you.
Disclosure: may be shared with email/hosting providers.
Personal Information collected: name, email, phone, and details you provide.
Minors
The Site is not intended for individuals under 18. If a child has provided Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide services and fulfill our contracts with you.
- Stripe is used for secure payments: https://stripe.com/privacy
- Google Analytics helps us understand Site usage: https://policies.google.com/privacy
We may also share information to comply with laws, respond to legal requests, or protect our rights.
Behavioural Advertising
We use Personal Information to provide targeted advertisements.
- Google Ads and Meta (Facebook) may receive usage data.
You can opt out via:
- Facebook Settings
- Google Settings
- Bing Ads Preferences
- Digital Advertising Alliance opt-out portal
Using Personal Information
We use your Personal Information to provide services such as:
- Offering products
- Processing payments
- Shipping orders
- Communication
- Sending product/service updates
Lawful Basis (GDPR)
If you are in the EEA, we process information under:
- Your consent
- Contract performance
- Legal compliance
- Vital interests
- Legitimate business interests
Retention
We retain your order information unless you request erasure.
Automatic Decision-Making
We do not engage in automated decisions with legal effects. Fraud-prevention tools may be used minimally.
Your Rights
GDPR (EEA Customers)
You may request access, correction, deletion, data portability, or object to processing.
Email: support@craftsimply.com
CCPA (California Residents)
- Know what we collect
- Request deletion
- Opt out of sale/sharing
- Use an authorized agent
Cookies
We use cookies for essential functions, preferences, analytics, and advertising.
You can disable cookies but some features may not work.
Do Not Track
We do not change practices when receiving “Do Not Track” signals.
Changes
We may update the Privacy Policy periodically. New versions will be posted here.
Complaints
You may contact us or file a complaint with your local data protection authority.
Contact
Craftsimply
📧 Email: support@craftsimply.com
📞 Phone: +1 (833) 714-0649
📍 Address: 1207 Delaware Ave #616, Wilmington, DE 19806, USA
Last updated: October 12, 2025